Delivering world class service through operational excellence
The exponential growth in the hospitality industry has resulted in host of complex issues that need swift and proactive measures in operations, customer relationship management, back office processes, etc. Since multiple business units or chains are scattered all over the globe, it is hard for the service providers and the customers to be on the same page.
The Amtex Hospitality practice is armed with futuristic business solutions and smart technology packages that create the perfect holiday experience for your customers. Our current initiatives in the Hospitality and Leisure space, delivered through the Center of Excellence (CoE) include,
- RFID-based guest experience manager
- Enterprise property management and distribution system (e-Inn)
- Common Use Self Service kiosks (CUSS)
- Outsourced revenue management
- Online demand based pricing and ticketing for leisure and amusement parks
- Drive-thru solutions
- E- and M-commerce applications
Our hospitality practice also partners with some of the leading technology vendors like Oracle, Microsoft, SAP, etc.